Booking conditions
How to book your holiday villa with us

New villas: Villa Playa, Villa Costa Mar, Can Toni, Bahia Mar, Hort Petit, Reco Verd
Call us: (+34) 971 534 160 Email: [email protected]

Booking conditions

***Special Booking Conditions due to COVID -19 due to Official Travel restrictions

 

NEW POLICY FOR ACTUAL BOOKINGS 

 

1. Guests with bookings for 2020 and deposit payments done. We offer you to transfer, move or change your dates to later this year or next year 2021. Of course, without extra charges (Depending on available dates and price changes throughout the season)

2. New bookings from now, book with confidence. For new bookings within this year, we also offer you flexibility to change dates or villa into this 2020 season or 2021 (if dates and villa are available). And also refund policy for cancellations up to 15 days before arrival. 

 

 

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BOOKING CONDITIONS AT VILLAS DE POLLENSA 

  1. The rental contract is sealed by confirmation of the reservation by VILLAS DE POLLENÇA.
  2. The accorded rental fee includes all kind of additional costs, preparation of sheets, towels, table linen, etc. as well as daily cleaning except on Sundays.
  3. The rental fee has to be paid to VILLAS DE POLLENÇA. at completion of the contract 1/3 of the total price has to be paid as a deposit and the rest at the latest on the arrival day.
  4. Cancelling of a reservation by the client has do be done in writing. In case of withdrawal from the contract up to 57 days, the deposit will be kept. Should a substitute reservation be possible, the deposit will be paid back discounting an amount which results from costs the company had for the booking.
  5. In case of withdrawal from the contract between 56 to 0 days we charge 100% of the total rental fee.
  6. The client is legally liable for damages in the house caused by him, his family, his pets or his visitors. During the rental period the client is responsible for the house.

    POOL:
    All pools are used at renters’s own risk. All children must be properly supervised.
  7. With the signature of the booking confirmation the client accepts the booking conditions as binding for him.

 

Villas De Pollença S.L. Renter
Dietlinde Lipps
Tel. +34 971 53 41 60 - Mobile +34 615 02 09 83
C/. Plaça Ca les Munnares, 4 - Post Box nº 37 - E.07460 Pollença (Mallorca)

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